Privacy policy


L’Office de Tourisme de Montlouis-Vouvray processes personal data concerning you (hereinafter ‘Personal Data’) in connection with the use of this website (hereinafter ‘Site’).

As the data manager, we respect your private life and we protect the Personal Data of those who use our Site.

This current policy has the aim of informing you how your Personal Data is collected, processed and used and your rights in terms of the protection of Personal Data, with regard to the applicable legal acts, notably Law 78-17 of 6th January 1978 relating to information technology, files and freedoms, called ‘Information technology and freedoms’, in its most recent version, and the RGPD or Règlement Général sur la Protection des Données (General Regulations on the Protection of Data), which has been in force since 25th May 2018.

Scope of the current Privacy Policy for the protection of Personal Data

This Policy sets out the principles and guidelines for the protection of your Personal Data, which includes Personal Data collected on, or via, the Site.

L’Office de Tourisme de Montlouis-Vouvray collects Personal Data (for example: on line, including email, and off line); this policy covers all methods of gathering and processing.

Personal Data means any information relative to an actual person, whether identifiable or not. A person is ‘identifiable’ when they can be identified, directly or indirectly, principally using an identification number or one or more elements that are unique to them.

Non-Personal Data relates to information which does not reveal the identity of a person.

Data management

The data manager of your Personal Data is : Alexis Cornilleau, Office de tourisme de Montlouis-Vouvray, 48 rue de la Frelonnerie, 37270 Montlouis sur loire ; certain technical services are carried out by our technical service providers. In accordance with Article 28 of the RGPD, this provider is bound by a strict confidentiality clause which forbids all non-agreed usage of the data they hold and which requires them to carry out technical and organisational measures to satisfy the requirements in the protection of Personal Data.

Security and confidentiality of Personal Data

We consider your Personal Data to be confidential

We endeavour to take reasonable technical measures to prevent possible loss or misappropriation regarding the collection or storage of the data that you have provided us with, and to prevent any communication to unauthorised third-parties.

However, despite these measures, the internet is an open system and we are unable to guarantee that unauthorised third-parties will not bypass said measures or used your Personal Data for illegitimate purposes. Consequently, l’Office de Tourisme de Montlouis-Vouvray will not be held responsible for any fraudulent recovery of your Data, for whatever purpose that may be.

The Site may provide links to third-party websites that may interest you. L’Office de Tourisme de Montlouis-Vouvray does not exercise any control over the content of these third party sites, nor how the third-parties gather Personal Data. Consequently, l’Office de Tourisme de Montlouis-Vouvray declines all responsibility concerning third party processing of your Personal Data. It is your responsibility to inform yourself of these third-parties’ Privacy Policies.

Purpose of data collection

We process your data, wholly or partially, in order to:

  • allow you to browse our Site and Apps and to adapt our content from your access point for a better browsing experience;
  • remember information you have provided through forms;
  • allow you to share our content on social media;
  • send information and/or external communications;
  • organise competitions (contact winners, collect donations, etc.);
  • send newsletters, if you have agreed to this by ticking the appropriate box;
  • analyse the audience and traffic on the Site
  • Process applications and manage sources of recruitment;

Your Personal Data is used by our own management teams and our technical service providers.

Data collected

Personal Data

Personal Data may include:

First Name;
Email address;
Postal address;
Telephone number;
IP address;…

All other Personal Data may be considered relevant for purposes set out below.

Cookies and other tracers

Cookies, or other similar tracers, are files used by a server to interact with the browser. Cookies allow for status information to be sent while a user is browsing the site. Status information can be, for example, a session identifier, language, expiry date, a response domain, etc. Cookies allow for the status information to be kept, during its period of validity, while the browser accesses different pages on a site or when the browser returns to the Site later. Only the sender of the cookie can read or modify the information which it contains. There are different types of cookies:

  • session cookies which disappear as soon as you leave the browser or the site;
  • permanent cookies permanents which stay on your hard drive until the end of their time period (maximum 12 months) or until they are deleted using your browser.


You can access your cookies through your control panel (mettre lien vers panneau des cookies), where you can manage the settings for the placement and reading of the cookies.

How to disactivate cookies

Browser settings

Certain cookies require your consent. When you first visit the Site, an information banner will inform you that, by continuing to browse on the Site, the above-mentioned cookies, or tracers, will be installed on your device, in order for your to benefit from the functionality of the Site. If your browser is configured to refuse all cookies or tracers, this may impede your browsing experience, as you will be unable to access to some of our services, for which l’Office de Tourisme de Montlouis-Vouvray will have no responsibility.


Subscribing to newsletters

y agreeing to the newsletters, you are authorising l’Office de Tourisme de Montlouis-Vouvray partners to send you personalized emails, including commercial offers. You can unsubscribe at any time using the link in the emails.

Newsletters À COMPLÉTER

By agreeing to the newsletters, you are authorising À COMPLÉTER to send you personalised emails. You can unsubscribe at any time using the link in the emails however, the maximum time period for the storage of your Personal Date is l’Office de Tourisme de Montlouis-Vouvray.

Your rights

In accordance with the applicable laws in terms of protection of Personal Data, in particularly, you have the right to access, rectify or remove data concerning you and the right to obtain a copy of the Personal Data which we hold in a structured electronic format (portability).

You also have the right of opposition for legitimate purposes regarding the processing of your Personal Data and the right of opposition to your Data being used mainly for commercial purposes.

ou can exercise these rights by addressing your requests via mail to us at the following address, Office de Tourisme de Montlouis-Vouvray 4 Rue Abraham Courtemanche, 37270 Montlouis-sur-Loire)

Storage of data

We will only keep your Personal Data for a period that is required by and proportionate to its usage. The maximum time period is 3 years from the last exchange you initiated with us.

Updating this Privacy Policy

This privacy policy may be modified or changed at any time.

We invite you to reread it often.

For more information on your rights, please visit the Commission Nationale Informatique et Libertés site, and particularly this page

Updated: 28/02/2019